Leslie Wengenroth – Director, Marketing Communications – Crawford Technologies Inc. For most organizations, creating and delivering accessible documents to meet the needs of their blind, partially-sighted, and cognitively disabled customers is a constantly evolving process. We all know that it’s important to be in compliance with global regulations, but the regulations themselves and their

By Jen Goulden, EDP – Project & Quality Manager – Crawford Technologies Inc. Although automation has made creating accessible documents more efficient, testing is still a vitally important step in the process, and is a component that some organizations don’t fully understand. To start with, when we talk about testing accessible documents we tend

Laurie Charlwood – Solutions Consultant – Crawford Technologies Inc. A basic PDF file has no logical structure – it is just a set of text and graphic elements positioned on a sequence of pages. However, PDF does support a logical structure tree that can be used to describe the underlying content of the document.

Dennis Quon, EDP – Document Accessibility Solutions Development Manager – Crawford Technologies Inc. – ABOD Rep, Xplor Canada On January 18th, 2018, the ICT Refresh came into full effect for anyone doing business with or receiving funding from the US Federal Government. The refresh covers and addresses changes to Information and Communications Technologies such

By Jen Goulden, EDP – Project & Quality Manager – Crawford Technologies Inc. We’ve been hearing a lot in the last few years about the need to comply with document accessibility regulations. Whether you’re an expert on the subject or just learning the basics, you know that if you provide customer communications you have

By Jen Goulden, EDP – Project & Quality Manager – Crawford Technologies Inc. What are the differences between Accessible PDF and Accessible HTML5? Is one of them better than the other? These are questions participants often ask us during presentations on document accessibility. Discussing the differences – and the similarities – between these two

By Jen Goulden, EDP – Project & Quality Manager – Crawford Technologies Inc. I freely admit that when I first heard the term #a11y I was a little confused. Then a friend told me that #i18n represents Internationalization because there are 18 letters between the I and the N and it clicked. (if you

By Jen Goulden, EDP – Project & Quality Manager – Crawford Technologies Inc. We all deal with a myriad of document types – books and manuals, marketing materials, signs, packages, invoices, statements and other communications too numerous to mention. This is equally true for individuals who are unable to read conventional print because of